Frequently Asked Questions
MediConnect offers a range of services including online doctor consultations, ambulance services, access to online pharmacies, GIS-based disease monitoring, free medical consultations for underserved populations, referrals management, health worker attendance monitoring, and medication reminders.
You can access MediConnect services through our mobile app, toll-free call center, or USSD services. These platforms allow you to request consultations, ambulance services, and access other healthcare features.
MediConnect offers both free and paid consultations. We provide free medical consultations to underserved populations, while other users may access premium services for a fee. The cost depends on the type of service and your location.
MediConnect provides affordable emergency transportation through a network of 20 ambulances and 120 boda-boda riders. You can request an ambulance through our app, toll-free number, or USSD service. We ensure quick response times, especially in remote areas.
Yes, MediConnect facilitates access to essential medications through our network of connected clinics and online pharmacies. Prescriptions from our online consultations can be filled through these partner pharmacies.
We maintain quality through our feedback system, which allows patients to rate services and healthcare personnel. We also use health worker attendance monitoring to enhance accountability and efficiency in public hospitals.